At Fort Dodge Animal Health, a division of Wyeth, we are dedicated to our vision of leading the way to a healthier world for animals. Recognized for our breakthroughs in veterinary medicine and innovative product development, our reputation in the animal-care industry precedes us. More than 3,500 employees keep our reputation strong by bringing us a full range of talent.
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Reporting to the AVP HR North America, the HR Manager provides strategic, tactical and operational HR support to the Research and Quality groups within our Fort Dodge, Iowa facilities. He/She supports and enables the business strategies by providing expertise on all HR and organizational aspects of the business. He/She provides management with direction on all human resources activities including Compensation & Data Management, Performance Management, Policy Development and Implementation, Employee Relations, Talent Management, Retention Strategies, Staffing, Training, Organizational Development and Labor Relations, as appropriate. Continue reading this post
Qualifications: Veterinary Technician Certification or 3 or more years as a Veterinary Technician is preferred. Strong organizational and time management skills and independent thinking are required.
The candidate will act as the customer advocate and gain insightful knowledge of customer needs following through reliably to address those needs and as the voice of the customer, bring information back to product management for future enhancements. This individual will investigate, troubleshoot and resolve technical issues, train customers on the effective use of IDEXX products and recommend methods to improve workflow.
The Field Technical Support Representative provides on-site technical support for the family of IDEXX VetLab® instruments (Catalyst DX®, LaserCyte®, VetLyte®, VetStat®, VetTest®, SnapShot DX and the IDEXX Vetlab Station®) working closely with Veterinary Technicians to ensure optimal instrument use and performance.
Weekly travel within the assigned territory is required, all expenses are paid. For more details about these exciting opportunities and excellent benefits, follow this link.